Fantastic customer service, dale in service was fantastic. Couldn’t be a better experience every time dealing with them.

Darrell was so helpful and made sure my concerns were taken care of.

Done early. Thanks

I bought my Tiguan about 7 months ago and went in for my first service. Eich was super quick with the service and everyone in the building always seems eager to help. I also got to chat with my salesperson Courtney. I was happy to find she remembered me and we chit chatted about life a little bit while I was in. I plan to continue with Eich for future vehicles.

Easy in and out for an oil change. They did a nice "once over" on the car, no pressure at all

Was an amazing serviced they helped me get a car so fast

Quick to get appointment. Thoroughly check vehicle. Nice people to work with. Wish service was open on Saturday.

Best service around the region, and the JR works to make your money go as far as it can. Absolutely recommend!

Fair, honest, friendly. Keegan is a very good sales rep. I’d buy again from them.

Courtney and Ryan are really nice and very helpful. Very happy with the purchase and trade

The folks at Rich do a nice job and are very friendly and service oriented.

Nice experience

All went good and loaner car appreciated. Service manager helpful. Thanks.

Excellent service and they stand behind what they sell.

Iv always had nice people and good service.

Very helpful staff

The personal explained what they thought should be done and asked if I wanted to have it done. Things were done because I was going on a longer trip so I would want car in good condition. Not wonder if it will make it there and back. They also took me to any place I wanted as I had a long wait. Everyone was very friendly and accommodating. Felt very well taken care of.

Great staff... got me in and did a great job

They always treat me awsume!

By far the best customer service, and service of my car, I’ve encountered at dealership servicing. As someone who is visiting from a major city, timeliness, customer experience, and quality are essential. Eich motor delivered on these 100%. Great job and highly recommend this dealership.

Friendly staff, knowledgeable mechanics. I'll be bringing my car back when it needs to be serviced.

Always professional, honest work. Waiting area is always great for me when I stay for service, I can work well out of there. Sales and service have been nothing but wonderful the last 6 years.

It was an enjoyable and low pressured visit with their team. We came to test out a vehicle on their lot and were given the opportunity to trade in our 14+ year old vehicle for a good amount….then drive away with a beautiful new Tiguan in the color and style of our wishes!! Thank You Courtney, Matt & Nate for all your expertise!! Dan & Judy

very good service and staff are very friendly. also love their method tea bag.

Fast service, friendly staff.

Staff were extremely friendly. Timely service.

Always great service and friendly people.

I live in Minneapolis so it's approximately an hour drive each way to use the VW service department at Eich Motors. 100% worth it. I got my first VW, a Tiguan, from Enterprise. It was stellar. When a warranty issue arose I called all of the VW dealers and a specialty shop in NE Mpls. They all gave me huge quotes and told me the warranty had expired. I called Eich and they said it wasn't expired, and they would do the work. I went from quotes exceeding $850 to less than half that. (Labor wasn't included in the ...

This location is under construction to bring better service to customers. Look for signage across the street when coming for VW Service. There was a text sent to my phone while I was in the waiting area with recommendations. You can choose to accept or decline and a final cost sheet is included. Once service was complete another text was sent. The service clerk found some discounts and applied them to my bill, saving me some money.

It was a great buying experience at Eich Motors. Chris promptly returned calls/texts, answered all of our questions and recruited other staff to help out if needed. So far we are very impressed with our VW Atlas.

Very good experience purchasing our new Atlas cross sport. Love the car and feel like we got a great price.

Eich has always been great with their service, their communication and response to my requests. No issues!

Eich has always been very fair to me. Sometimes their service comes with a price, but they've always been honest and given me options. They're a big reason why I may stay in a VW once my TDI bites the dust (hopefully never)...

Excellent customer service (Darrell)and the work was done on time as promised.

Today I had my 2019 Volkswagen Jetta In for a major service. The service manager, Michael was absolutely amazing and very accommodating and JR And a service technician were absolutely outstanding. I come an hour and a half away just for their business. Thank you!!

Darell made my warranty repair the best experience I have ever had repairing a vehicle! From my initial phone call, fitting me in same day, and fixing the issue lightening fast, Darrell understood how concerned I was and fit me in as soon as he possibly could. I could not be happier with this experience or more thankful! This is the place to go if you have an issue with your Volkswagen. Thank you, Darrell, for taking care of my vehicle and getting me back on the road safely!

Very efficient and very friendly

Everything was all great! Thanks again!

Great place to buy a vehicle!! Sales Consultant, Courtney was AMAZING, along with Sales Manager, Ryan. Courtney was incredibly friendly, eager to help, and extremely knowledgeable in her field. The entire process from trading in my old vehicle, financing and learning everything about the new vehicle, I was in and out within 2 1/2 hours.

The service person at the counter was polite. The waiting area is great. I couldn't help notice just how quiet it is inside. Everyone seemed stoic, no smiles or to engage others in conversation. It gave me the feeling staff didn't enjoy their work. I hope that this feedback helps.

They fit me in and always are accommodating to my work schedule. The shuttle is helpful to get to work while the repairs are made. It’s always a bummer when your vehicle needs work but they are thorough, do good work and make it a pleasant experience.

Bryce and Nate were wonderful to work with!

Worked with Victoria, she was great to work with. She was very professional, knowledgeable, and helpful. I'd recommend Eich if you're looking for a different vehicle!

Very satisfied with the service department. They found a potentially large oil leak and repaired it under warranty. Also took care of a recall item. Customer waiting area could use some help. Not comfortable at all.

As someone who knows customer service, I can say Eich Motors definitely knows how to treat a customer, from Sales with Courtney to Management with Ryan! Excellent customer service and overall just a wonderful experience! Thank you Eich Motors. Donna

Courtney was amazing to work with!! She was helpful and very knowledgeable about the car we bought. She gave me a good overview of the electronics on my Tiguan before driving it off the lot!! Lots more to learn but Courtney got me off to a great start!!!

Best experience i have ever had with a dealership. Work was done in timely manner. Great communication with letting me know the vehicle status and constant updates.

Always excellent service. Kai from the service department went above and beyond as well as the gentleman that shuttled me to work and back. This is our reason we are on our 5th Volkswagen from Eich. Excellence all around!

Always pleased with service, never been disappointed!

Satisfaction guaranteed!

Eichs service department is outstanding. Whenever I call they always take the time to listen and answer questions or find the answer. I have had all my service performed by Eichs for the past 20 years and will continue to do so.

Purchased a new 2024 Atlas Cross Sport.. Aaron and the whole team at Eich were very friendly and professional! Took advantage of their 1.9% financing. Would highly recommend to friends and family.. Thank you!

Times before I was unsatisfied with the results of the repairs I had done, however my last visit accomplished the repairs I needed done satisfactorily and customer service was good.

Always professional and I trust them to get it right.

Always very friendly

Best team for sales, service and everything in between. No reason to go any where else!

Freezing cold but CJ did a great job helping us with the purchase of an Atlas. It is our 2 vehicle bought at Eich motors with CJ’s help. The staff is great.

I recently purchased a VW Taos from Eich Motor Company, and it was hands-down the easiest and quickest car-buying experience I’ve ever had! Courtney was absolutely excellent throughout the process. She was knowledgeable, friendly, and patient, taking the time to walk me through all the ins and outs of the Taos even after the deal was finalized. I appreciated her attention to detail and friendly customer service, greeting me with are you excited to buy a car today! If you want a seamless car-buying experience, I highly recommend Eich Motor Company and Courtney!

Friendly, fast, efficient service!

Eich always does great work!

Needed an emergent analysis and diagnosis and they delivered.

Arrived 15 min early for oil & filter change & tire rotation. In & out in approx 75 minutes. Used free tire rotation coupon & forgot to ask for the $89 synthetic oil special they were offering for the month of January. JR is always accommodating & the tech's behind the scene appear to be very professional.